The present document (General Conditions of Sale) defines conditions applicable to sales effected between on one part any persons making purchases via the Basalt website http:/ /www.Basalt.fr, hereinafter referred to as 'the client', and on the other part the company Basalt, whose registered office is at 37 rue Lepelletier, 59800 Lille, VAT reference number FR75328406616, hereinafter referred to as 'Basalt.fr'. These conditions refer exclusively to physical, non-commercial individuals.
All prices indicated are in euros, all taxes included, excluding shipping charges (see the section on Shipping and Delivery). ?Basalt.fr reserves the right to amend prices at any time without notice. Prices charged shall be those in effect at the time of receipt of the order. All products shall remain the property of Basalt.fr until full payment is received by Basalt.fr. Balances due are payable in full in one single payment.
Ordering The client can order online via the site www.Basalt.fr. Basalt.fr reserves the right to cancel or refuse orders from any client with whom there is any dispute concerning payment for a previous order, or whom it may deem to be a risk. All orders imply acceptance of prices and descriptions of products available for sale. Basalt.fr undertakes to honour orders received online, subject to the availability of stock. In the case of the unavailability of one or more product(s) ordered, Basalt.fr will notify the client as soon as possible. The client's order will then be automatically cancelled, and any payment made will be refunded.
Shipping and Delivery
The client can choose from the following modes of delivery:
•DHL or colissimo (free all over Europe, 18€ outside European Union)
•Express delivery (9€ in EU, 35€ outside EU)
Free shipping in Europe by Dhl or colissimo. Express shipments will be at the client's expense.
Returns from outer UE must be done through normal mailing, no express return would be accepted.
In case of swaps for extra UE citizens, delivery fees would be recharged (outer EU)
Customers out of European community will buy tax free, customs fees are in charge of customers; in case of no payment the amount due will be automatically taken from customer's account
Worldwide by credit card or funds wire transfer
How to return?
E-mail firstname.lastname@example.org within 14 days from the delivery date to request a Return Number (R.N.). Please include your Name, Order Number , Item Code(s) of the item(s) to be returned and state if the return is size exchange, store credit or refund.
Return address is
37 RUE LEPELLETIER
Return without return number wont be accepted